Deputy Chief Immigration Officer (Administration)
This position is currently vacant.
Human Resources Manager
Mrs Antonette McFarlane Richards joined the Department of Immigration as HR Manager on December 15, 2014. She has worked in various HR related roles for over 10 years. Prior to joining the Department, she worked as Manager, Plan Administration for six years at the Public Service Pensions Board.
Mrs McFarlane Richards has a Master’s of Science Degree with a concentration in Human Resources from the International College of the Cayman Islands and a Bachelor of Business Administration Degree from Florida International University. Together with an Assistant Manager and an HR Executive she handles all HR related duties and issues.
Lisa Ritch joined the Department of Immigration in July 1996, working in the Accounts Department, having worked in the private sector for five years prior to that. As Finance Manager, Ms Ritch oversees the day-to-day activities of the Payables and Receivables Sections, ensuring compliance with established laws and guidelines and has acted for the Director of Finance on numerous occasions in her absence. Her duties include staff management, assisting with budget preparation, reconciliations, and customer service.
Ms Ritch gained an Associate’s Degree from the University College of the Cayman Islands and a Bachelor’s Degree in Accounting from the University of Tampa. Additionally, Ms Ritch has completed several fraud prevention courses.
Training and Development Manager
Mrs Jenifer Gager-Sterling joined the Immigration Department in April 2011. As Training and Development Manager her direct responsibility is developing, coordinating and delivering training programmes which will effectively equip staff at all levels to achieve and maintain their required competency levels. She has been an educator for over 25 years. Formerly a teacher and principal, she worked at Triple C School for 15 years and has lectured at UCCI and the Civil Service College. Prior to joining the Immigration Department, she worked with the Children and Youth Services Foundation as a Case Manager.
Mrs. Gager-Sterling holds a Master of Arts from University of London, Bachelor of Arts (hons) from the University of the West Indies, a Diploma in Teaching, (hons) from Shortwood Teachers’ Training College as well as post graduate qualifications in Education Leadership and Administration from the University of the West Indies. She pursued education leadership training from the National Education Leadership Program (NELP) –Department of Education, Cayman Islands. She is a certified Secondary School Administrator (ACSI) and a former member of the Cayman Islands Private Schools’ Principal Association.
Assistant Chief Immigration Officer (Regulatory and Compliance)
Ms Jeannie Lewis has been employed by the Immigration Department since 1989. As Assistant Chief Immigration Officer (Regulatory and Compliance), a position Ms Lewis has held since November 2009, she has responsibility for monitoring and evaluation of all services and procedures. In this capacity she also provides management support to the Chief Immigration Officer and her Deputies. Prior to this Ms Lewis was Assistant Chief Immigration Officer (Enforcement), a position that involved management oversight of the Immigration Department's Enforcement Unit.
Assistant Chief Immigration Officer (Persons of Independent Means)
Mrs Laura McLaughlin has been employed with the Immigration Department since 1983. She has worked in many sections of the Department including Border Control and Enforcement.
She is responsible for the processing of applications for Persons of Independent Means. These applications are for persons wishing to reside in the islands without the need to work.
Mrs McLaughlin also assists with the decision-making process on Temporary Work Permits, Visa applications and administers English language testing for foreign nationals
Head of Passport & Corporate Services Office
Janice McLean joined the Passport & Corporate Services Office, previously the Cayman Islands Passport Office, as Head of Section in December 1994, having worked as the Assistant Secretary of the Caymanian Protection Board for six years before that. The Passport & Corporate Services Office’s core business is the provision of travel documents for residents of the Cayman Islands, legalisation of documents on behalf of the Governor and issuance of the Governor’s Special Marriage Licence.
Mrs McLean has attended passport and nationality training presented by the Foreign and Commonwealth Office and Home Office and in her capacity as Head of Passport & Corporate Services Office she is part of the team responsible for reviewing applications for Naturalisation and Registration as a British Overseas Territory Citizen.
Manager of Passport Services
Carolyn Parsons joined the Passport & Corporate Services Office in 1985. She joined the Office with fifteen years of public sector knowledge and experience. Previously she spent time working with the Postal Service, Central Filing Registry, General Registry and District Administration in Cayman Brac. She has direct responsibility for the supervision of the Customer Service/Public Counter and also for resolving customer disputes or complaints. Additionally, she provides support and advice to the Passport Office staff of all relevant information with respect to each application to enable the efficient processing of documents.
Manager of Corporate Services
This position is currently vacant.
Jacqueline Whittaker has been employed with the Department of Immigration for over 25 years.
In 2006 Ms Whittaker was appointed from Senior Immigration Officer to Supervisor in the Communication Centre. As the Communication Centre Supervisor, her responsibilities include the supervision of five staff, providing high quality, effective and efficient customer services, disseminating immigration-related information to customers and generally representing the Immigration Department and being the first point of contact for the public.
Ms Whittaker’s years in Immigration have exposed her to the various changes, growth and development in the Department, thereby significantly expanding her knowledge base with regard to immigration-related matters and laws both in the Cayman Islands and in other jurisdictions as well.
Finance & Customer Service Manager
Winston Hunter has been part of the Immigration Department since 2010, having worked in the private sector in the Cayman Islands, Jamaica and the Turks & Caicos Islands for over thirty years prior to joining the Department. Mr Hunter oversees the accounts receivables section, managing the daily inflow of revenue into the Department. He is also in charge of a staff of 13, managing the many different types of immigration applications that arrive daily via the public counter.
Mr Hunter has a BSc in Management Studies from the University of the West Indies and is a Certified Public Bookkeeper with the National Association of Certified Bookkeepers (USA). He is also a Certified QuickBooks Professional Advisor with Intuit.