Making a Complaint
Making a Complaint
You can make a complaint:
- In person at the Immigration Department (Elgin Avenue, George Town)
- By telephone (345) 949-8344
- In writing to:
- Ms. Firstname Surname
- Immigration Department
- P.O. Box 1098
- Grand Cayman KY1-1102
- CAYMAN ISLANDS
- By email: firstname.surname@gov.ky
When making a complaint, try to give us as much detail as possible, for example:
- What service, policy, person or aspect of the Portfolio you are complaining about.
- If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
- Any expectations you may have had of the Immigration Department's services, as a result of information we provided or what staff of the Immigration Department may have said.
- Your name, address and contact details so that we can respond to your complaint.
- Anything else which you think would help to make your point and help us to investigate your concerns.
Last Updated: 2010-01-15