Complaint Form

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Complaint Form

Use this form:

If you wish to make a complaint against the Department of Immigration or a Department staff member.

Send the completed Internal Complaints Form by mail to:

Immigration Internal Complaints
Department of Immigration
94A Elgin Avenue
P.O Box 1098
Grand Cayman, KY1-1102

or by email to:

or at the internal drop box located at the Department of Immigration

What happens next?

Upon receipt, the complaint will be logged in the Department's internal system and within 10 working days an acknowledgement letter with a reference number will be sent to the complainant advising them that their complaint has been received and the timeframe in which they may expect to receive a response.

Complaint Form
Immigration Complaints Form.
Support for Complaint Form