Complaint Form
Complaint Form
Use this form:
If you wish to make a complaint against the Department of Immigration or a Department staff member.
Send the completed Internal Complaints Form by mail to:
Immigration Internal ComplaintsDepartment of Immigration 94A Elgin Avenue
P.O Box 1098
Grand Cayman, KY1-1102
CAYMAN ISLANDS
or by email to: imminternalcomplaints@gov.ky
or at the internal drop box located at the Department of Immigration
What happens next?
Upon receipt, the complaint will be logged in the Department's internal system and within 10 working days an acknowledgement letter with a reference number will be sent to the complainant advising them that their complaint has been received and the timeframe in which they may expect to receive a response.
